Zoom vs in-clinic sessions: what is the difference?
Zoom and in-clinic hypnotherapy sessions at Norwest Wellbeing use the same practitioners, techniques and durations: the differences are where you sit, when you pay, and how far you live from the clinic.
Last reviewed 20 July 2026
Zoom and in-clinic sessions at Norwest Wellbeing are the same clinical appointment delivered two ways. You see the same practitioners (Paul or Rebecca Smith), receive the same techniques, and sessions run the same durations: an initial consultation up to 90 minutes and returning consultations up to 60 minutes. The practical differences are payment timing, travel, and where you can book from.
Side-by-side comparison
| In-clinic | Zoom | |
|---|---|---|
| Format | Live 1:1 session in our Norwest consulting rooms | Live 1:1 session by video from your home |
| Practitioners | Paul or Rebecca Smith | Paul or Rebecca Smith: the same people |
| Techniques | Clinical hypnotherapy and strategic psychotherapy | Identical |
| Initial consultation | Up to 90 minutes, $300 | Up to 90 minutes, $300 |
| Returning consultation | Up to 60 minutes, $300 | Up to 60 minutes, $300 |
| Payment at booking | $50 deposit online; remainder paid at the appointment (card or cash) | Full session fee paid online at booking |
| Travel | You come to the Nexus Building, Norwest NSW 2153 | None. You join from a quiet room at home |
| Who can book | Clients within 30 km of the clinic | Anyone in Australia |
What is identical
The clinical work does not change with the format. Your practitioner, the session structure, the techniques used and the session length are the same whichever you choose. Both formats are booked through the same page at /appointments, and both are followed by the same intake form and confirmation email.
How the 30 km rule decides your options
When you book, you enter your postcode. If you live within 30 km of the Norwest clinic you can choose either format. Beyond 30 km, sessions are delivered by Zoom only. Available Australia-wide. See in-clinic availability and the 30 km rule for detail.
Which should you choose?
Choose in-clinic if you are local and prefer a dedicated space away from home. Choose Zoom if travel is difficult, you live outside the 30 km radius, or you simply prefer working from your own comfortable chair. If you are unsure whether online work suits you, read is online hypnotherapy effective?
Common questions
Q: Is the fee different for Zoom sessions? A: No. The session fee is $300 either way. The difference is timing: in-clinic bookings take a $50 deposit online with the remainder paid at your appointment, while Zoom bookings are paid in full at booking.
Q: Can I switch an in-clinic booking to Zoom? A: Yes. Use Manage on the appointments page to change your existing booking to Zoom for the same date and time. See change your booking to Zoom.
Q: Do I get the same practitioner online? A: Yes. Paul and Rebecca Smith run both in-clinic and Zoom sessions personally.
