How to sign in to the member portal
Sign in to the Norwest Wellbeing member portal with your email and a 6-digit code sent to your inbox: no password needed.
Last reviewed 8 August 2026
Sign in at members.norwestwellbeing.com.au using your email address. We email you a 6-digit sign-in code. There is no password to create or remember. Enter the code and you're in.
Prerequisites
Use the same email address you gave us when you made your purchase or booking. The portal matches your account by email, so a different address won't find your sessions or forms.
Steps
- Go to members.norwestwellbeing.com.au on any device.
- Enter your email address and submit.
- Open your inbox and find the email from Norwest Wellbeing containing your 6-digit sign-in code.
- Type the code into the portal sign-in screen.
- You're signed in. Your sessions, forms and invoices are ready to use.
Some of our emails contain a one-click magic link instead of a code. If your email has a sign-in button or link, simply click it. You'll be signed in without typing anything.
Why we use codes instead of passwords
A fresh code is sent each time you sign in, so there is no password to forget, reset or have stolen. Each code is tied to your email address, keeping your account secure.
Troubleshooting
If the code email hasn't arrived within a couple of minutes, check your spam or junk folder, and confirm you entered the email address from your purchase or booking. For the full checklist (including what to do on a corporate network). See trouble signing in. Once you're in, what's in the member portal explains everything you can do there.
