What to bring to your appointment
Bring a way to pay the balance of your session fee (credit card or cash) and make sure your intake form is completed online before you arrive; nothing else is required.
Last reviewed 8 August 2026
You only need to bring one thing: a way to pay the balance of your session fee, by credit card or cash. Everything else (your intake form and your booking details) is handled online before you arrive.
The essentials
- Payment for the balance. For in-clinic appointments you pay a $50 deposit online when booking, and the remainder at the appointment by credit card or cash. See Deposits and payments.
- Your intake form, completed beforehand. This is done online after booking, not on paper at the clinic: your practitioner uses it to prepare for your session. If you haven't finished it, do so before you attend. See Complete your intake form.
- Your phone, switched to Do Not Disturb once you're seated in the waiting area.
What you don't need
- A GP referral. No referral is needed to book or attend clinical hypnotherapy.
- Health fund cards. There's no HICAPS in the clinic. You pay in full, receive a tax invoice, and claim with your fund yourself afterwards (see /health-funds).
- Printed confirmations or paperwork. Your booking is in the system; check-in is self-service, so just take a seat when you arrive. See Arriving for your appointment.
For ways to get the most out of the session itself, see How to prepare for your session.
Common questions
Q: Can I pay the balance by card? A: Yes. The remainder of your session fee is payable at the appointment by credit card or cash.
Q: I have a GP referral. Should I bring it? A: You don't need a referral to attend. If your GP has referred you, they can send it to referrals@norwestwellbeing.com.au; you don't need to carry anything to the session.
Q: What if I haven't completed my intake form by the time of my appointment? A: Complete it as soon as you can. It's how your practitioner prepares. If you're having trouble with the form, phone (02) 8069 9777 before your appointment.
Q: I'm bringing my child. Do I need anything extra? A: For children's sessions the parent completes the intake form beforehand and can be present in the session. See Your role as a parent.
